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Automated Telephone Messaging System

                                                                 

                      Powerful Software

 

Americom has the most user-friendly, efficient and stable voice messaging software available! Since 1985 we have helped Casinos World-Wide with our systems.

Our System is Easy and Powerful

  • No Training Necessary. The most user-friendly interface on the market.

  • Detailed help at every location. You can also get help with video; audio and colorful illustrations. It is doubtful that you would have to, but you can even get live help from our friendly Technical Support Department.

        We build 4, 8, 12, 24, and 48 Line Systems.

 

Powerful features 
  • Automatically delivers a personally recorded message to thousands of your customers or employees.
  • Records verbal or touch-tone responses for quick and efficient follow-up. Messages are recorded and    delivered digitally with "True Voice Quality."
  • Redials busy and unanswered numbers.
  • No answers and answering machines can be redialed after a specific time of day that you specify. Since   most non-answered numbers are due to the fact       that the called party is at work, redialing after      6:00pm effectively minimizes time wasted redialing   during the hours of 9am-5pm.
  • Delivers a message designed specifically to be left on answer machines.
  • Call Sessions can be setup to dial days, weeks, months or years in advance.
  • Import phone numbers quickly and effortlessly.
  • Generate and print instant reports of a call session.
  • Listen to call responses or voice mail messages through the computer speakers while a call session is in process.
  • User-definable "Toll-Prefixes" allows you to define which prefixes must be dialed as a toll number and which ones require "local" 7-digit dialing.
  • Number of rings is user-definable.
  • Call Transfer allows the called party to be transferred to a live operator by simply pressing a key on their telephone.
  • With the Consent feature selected, the called party simply presses a key on their telephone if he chooses   to listen to the rest of your message.
  • Polling and Public Opinion Polls can be taken quickly, and tabulated on the fly for immediate reaction.
  • Numbers in the Never Call List are automatically removed from phone lists. Numbers can be added to the Never Call List on the fly while listening to called party responses.
  • Automatically recognizes, and marks disconnected numbers.
  • Recognizes and stores fax numbers for use in fax broadcasting.
  • Automatically disconnects when called party          hangs up.
  • To avoid accidental dialing during late night hours, Americom allows the user to set "earliest" and          "latest" calling time parameters.
  • "Do not call" days can be selected, to prevent  accidental dialing on specific holidays.
Additional Features
  • Voice mail with 10,000 mailboxes. Notifies mailbox owners of urgent voice mail messages by calling their phone number and/or pager.
  • Voice mail welcome messages are time sensitive, allowing different greetings for morning, afternoon and evening.
  • With the Bulletin feature, incoming callers can be routed to 100 different "info bulletins" about your casino, events, or hotel.
  • Inbound polling allows incoming callers to take part in, questions and answers polls. Casinos utilize this    feature to conduct opinion polls.
  • Remote access from any touch-tone telephone lets you create call sessions and retrieve voice mail messages and call session responses.

 

 

 

Mailboxes screen

 
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